Generated savings of $7.4 million per annum by reducing administrative and IT costs per employee by 40%.

Saved an additional $4.8 million in five years through maximized productivity and connectivity.

Immediate savings of $2 million through renegotiating outsourcing contracts.

Strategic sourcing generated a net savings of 18% ($2.6 million) of administrative and IT expenditures.

Implemented current technologies, such as the “thin client” and intranet solutions. As a result, open support issues decreased by 87%.